Call Processing Features

Call Processing Features
  • Auto Attendant Routing based on ANI & DNIS
  • Multi-tenant based auto attendant with own directory, dial 0 operator and schedules
  • Dial by first or last name
  • Schedules, Night, Day, Weekend and Holidays
  • Cascade auto attendants
  • Auto attendant configuration via Call Control Vector GUI
  • Silent Transfer (no hook flash click)
  • Emergency Number Notification
  • Seamless digital transfer from Auto Attendant
  • Exchange/Outlook integration :

    • Calendar Scheduling
    • Public Contacts

  • SMS/Email notifications
  • Outbound notifications
  • Full integration with other VisualSuite modules