Call Processing Features

• Auto Attendant Routing based on ANI & DNIS
• Multi-tenant based auto attendant with own directory, dial 0 operator and schedules
• Dial by first or last name
• Schedules, Night, Day, Weekend and Holidays
• Cascade auto attendants
• Auto attendant configuration via Call Control Vector GUI
• Silent Transfer (no hook flash click)
• Emergency Number Notification
• Seamless digital transfer from Auto Attendant
• Exchange/Outlook integration :
  
  
  • Calendar Scheduling
  • Public Contacts
  
  
• SMS/Email notifications
• Outbound notifications
• Full integration with other VisualSuite modules