Telephony & Voice Mail (VisualOutlook) Overview  Zoom



  • Integration with Microsoft Outlook provides screen-pops of Outlook contacts, ability to dial a contact, listen to voicemail/fax messages etc.
  • Integration with VisualAttendant for both way LAN messaging and office presence information updates
  • Users can modify their presence including time/date of return which is immediately updated on VisualAttendant & other Visual clients
  • Integration with Exchange/Outlook Calendar to automate presence change (status will automatically change based on information in Calendar)
  • Integrated internal directory showing busy indication, status information of other users and CTI dialing
  • External and Personal Directories (integrated with Outlook Contacts)
  • Ability for user to self manage their favorites bar
  • Can be used in conjunction with "in-skin" or existing voicemail systems. Best results with optional VisualMail.
  • Screen pop and Tray pop
  • Voicemail playback & Fax viewing/printing
  • Call History
  • Soft telephony keys


VisualOutlook Screenshot  Zoom